Fast – WordPress Support Ticket Plugin
FAST is the auspicious WordPress help billet plugin available.
You can nowadays have a expert searching aid label provision over thy WordPress web page to that amount is convenient for your customers according to use. It’s then fast, it’s as chatting to thine customers! FAST will conjoin in imitation of thine WordPress site a fulfilled guide system. No extensions and assimilate ons are needed.
We even uses FAST ourselves according to furnish help tickets because of our 20,000+ customers about themeforest.
Because we use FAST because of our own aid tickets, we know so much maintaining customers waiting makes to them unhappy. That is by what means FAST wish give you & you crew on to the little updates using e mail then inactive notifications.
- Unlimited Support Tickets
- Unlimited Agent & Customer Users
- Support Unlimited Products
- Super Fast (it’s as existence among a gup room!)
- Assign Agents – FAST wish apportion tickets according to agents as much that arrive
- Customizable Ticket Fields – Add your very own fields in accordance with find more statistics beside your customers.
- Saved Replies – Save you just frequent replies for quick responses.
- Ticket Attachments – Attach pix / documents in imitation of your responses
- Search Tickets – Manage tickets effortlessly together with our superior search
- Quick Hi – Button provides Hi + honor concerning client in imitation of top concerning you stamp response
- Secure Fields – Store ticket records externally the use of impervious fields
- Internal Comments – Make remarks regarding tickets up to expectation are solely considered by using sellers now not customers
- Auto Close – Set a timespan up to expectation tickets will routinely keep closed
- FavIcon Counter – Just seem at the browser calculation to see proviso thou hold tickets to that amount need a response.
- Support anybody Envato production including FAST
- Envato Products – Link your Envato Account in conformity with assist all you products
- Envato Login – Customers perform bole in the use of their Envato account
- Verify Envato Purchases – FAST intention show ye salvo entire thine customers purchase information.
- View Envato Support Period – Make sure thine customers nonetheless have guide for your product.
- FAST do stand back along someone WooCommerce eshop
- WooCommerce Support – WooCommerce clients can propagate tickets the use of their WooCommerce tab and order.
- My Orders Button – Adds help buttons to WooCommerce Shop Orders Page
- Keep notified touching thy tickets
- Email Notifications – Customers & Agents choice recieve an e-mail then theirs stamp has a response.
- Slack Notifications – Keep music of thine total help team, FAST will submit a tidings when someone stamp is answered / created / assigned
- Email Piping – Respond in imitation of tickets the usage of solely email!
- Runs over a singular WordPress Page
- Works including somebody theme
- 10 Amazing coloration schemes
- Translatable by way of .po files
- Famous 100% rigid support
- and an awful lot more
How it works
FAST may keep accept up in accordance with providing assist because somebody type concerning product or situation outdoors concerning the box. It can additionally keep configured in imitation of manage guide tickets for the Envato Marketplace because of example ThemeForest and codecanyon authors.
Envato anger has every feature about regular paint adjunct partial delivered extras for Envato Authors. WooCommerce Mode allows ye according to add a support regulation in accordance with your shop. Customers are able to pick out the order & manufacture up to expectation he wants support with as much he create a guide label